@gladys - Over the counter piles medicine can often be helpful in the short term. I'm not sure of the differences between brands, or if there are any at all.
It would be wise to see a doctor if your piles are still a problem. At least this will give you the chance to discuss further treatment and get some stronger cream or medication to help.
Don't worry about feeling a little shy. Doctors much prefer people to seek help sooner, rather than later.